704-343-8788
Mon - Fri: 8am - 6pm
704-343-8788
Mon - Fri: 8am - 6pm

How does a chimney sweep clean my chimney?

Chimney Sweep Charlotte NC Chimney Sweep Charlotte NC Chimney Sweep Charlotte NC

Troubleshooting Your Fireplace

There could be many reasons that your fireplace isn’t functioning correctly, and we want to help you solve the problem. Below is a list of potential issues and their respective solutions. Note that this list of problems/solutions is simplified, and a correct understanding of fireplaces requires an expert-level knowledge of airflow patterns.

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When you call a chimney sweep from Emberstone Chimney Solutions, you are getting a CSIA certified chimney sweep. This means that all of our expert technicians are following strict guidelines that will guarantee a professional job. We also ensure that there will be no mess made in your home. We place a clean floor covering down before beginning work, and make sure to clean up our workspace after the cleaning has been completed. Additionally, our specialized tools and vacuums prevent any soot or dust from entering your home. Every chimney is different, but on average the cleaning will take about 45 minutes to an hour to complete.


Testimonials


I called this morning to schedule a cleaning when my stove started up so badly it wouldn't burn, expecting to see a technician next week some time, but when they found out that my wood stove was my primary source of heat, they said they'd be out in half an hour. My stove is running like new, and the two technicians made zero mess and were so friendly and polite. And to top it all off, they were great with my dogs and two-year-old son.
Jennifer C.
Prompt, thorough and efficient! Starting with the first email I received (within 30 minutes of my email request being sent) all the way to Chris the technician taking care of inspecting and cleaning - top notch guys! You run your business like ALL business's should be - Thank you!
Lori Birchard
I just received the best service from Emberstone Chimney Solutions! Chris serviced my chimney very quickly & was super professional. He took the time to take photos, and explain exactly what was going on! I would highly recommended to use this company for any chimney repairs!! Thank you so much for your help!

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