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My chimney is dirty

Chimney Sweep Charlotte NC Chimney Sweep Charlotte NC Chimney Sweep Charlotte NC

Troubleshooting Your Fireplace

There could be many reasons that your fireplace isn’t functioning correctly, and we want to help you solve the problem. Below is a list of potential issues and their respective solutions. Note that this list of problems/solutions is simplified, and a correct understanding of fireplaces requires an expert-level knowledge of airflow patterns.

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Dirty chimneys can be a severe fire hazard. Keeping your chimney clean is a vital part of preventing chimney fires. The following signs indicate that your chimney is in need of cleaning:

  • Burned wood odors coming from the fireplace
  • Fires that burn poorly
  • Smoke entering the home
  • A black damper

The chimneys job is to expel the byproducts (water vapor, smoke, gases, etc.) that fire produces. The residue these byproducts create that sticks to the inner walls of the chimney is called creosote. Creosote can prevent proper venting of the chimney system, causing dangerous fumes to enter the home.

There are other forms of blockage besides creosote such as bird’s nests, leaves, and other debris.

The National Fire Protection Agency (NFPA) recommends having chimneys inspected annually.


I called this morning to schedule a cleaning when my stove started up so badly it wouldn't burn, expecting to see a technician next week some time, but when they found out that my wood stove was my primary source of heat, they said they'd be out in half an hour. My stove is running like new, and the two technicians made zero mess and were so friendly and polite. And to top it all off, they were great with my dogs and two-year-old son.
Jennifer C.
Prompt, thorough and efficient! Starting with the first email I received (within 30 minutes of my email request being sent) all the way to Chris the technician taking care of inspecting and cleaning - top notch guys! You run your business like ALL business's should be - Thank you!
Lori Birchard
I just received the best service from Emberstone Chimney Solutions! Chris serviced my chimney very quickly & was super professional. He took the time to take photos, and explain exactly what was going on! I would highly recommended to use this company for any chimney repairs!! Thank you so much for your help!

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