There could be many reasons that your fireplace isn’t functioning correctly, and we want to help you solve the problem. Below is a list of potential issues and their respective solutions. Note that this list of problems/solutions is simplified, and a correct understanding of fireplaces requires an expert-level knowledge of airflow patterns.
The smell is most likely due to a natural byproduct of woodburning called creosote. Typically, the smell will be worse in the summer when the humidity is at an all-time high. There could be air pressure issues in your home that are causing air to be drawn down the chimney and into your living area. A sweeping will help but may not solve the problem entirely. A tight sealing, top-mounted damper will help because it reduces the airflow coming down the chimney.
We have been proudly serving the Charlotte area since 2010. We pride ourselves in thorough inspections and cleanings to keep your fireplace system running safely and smoothly year after year.