There could be many reasons that your fireplace isn’t functioning correctly, and we want to help you solve the problem. Below is a list of potential issues and their respective solutions. Note that this list of problems/solutions is simplified, and a correct understanding of fireplaces requires an expert-level knowledge of airflow patterns.
There are three levels of creosote:
Level 3: The most severe and challenging form of creosote is level 3. It is extremely thick and hardened. It is similar to tar. Level 3 creosote is extremely difficult to remove and poses a severe fire hazard.
Level 3 creosote is also called glazed creosote. It forms when creosote rapidly accumulates in the flue before the previous layers have dried. As it hardens, glazed creosote dries into a hard, dense substance that can damage the flue and chimney structure. Glazed creosote can be caused by burning unseasoned wood or by burning a fire at a low temperature for a long time.
We have been proudly serving the Charlotte area since 2010. We pride ourselves in thorough inspections and cleanings to keep your fireplace system running safely and smoothly year after year.