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When I build a fire in the upstairs fireplace, the basement fireplace smokes

Chimney Sweep Charlotte NC Chimney Sweep Charlotte NC Chimney Sweep Charlotte NC

Troubleshooting Your Fireplace

There could be many reasons that your fireplace isn’t functioning correctly, and we want to help you solve the problem. Below is a list of potential issues and their respective solutions. Note that this list of problems/solutions is simplified, and a correct understanding of fireplaces requires an expert-level knowledge of airflow patterns.

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This is a common problem that is due to air pressure issues in your home. If you have a well-insulated house, the most accessible route for air to enter the structure is often the unused fireplace chimney. As the air is drawn down the flue, it picks up smoke that is that is exiting nearby from the fireplace in use and expels the smoke into the living area. A solution to this issue is to provide makeup air to the house, so the adverse pressure problem no longer exists. Another solution would be to have a top-mount damper installed on the fireplace that is used the least in your home.


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I called this morning to schedule a cleaning when my stove started up so badly it wouldn't burn, expecting to see a technician next week some time, but when they found out that my wood stove was my primary source of heat, they said they'd be out in half an hour. My stove is running like new, and the two technicians made zero mess and were so friendly and polite. And to top it all off, they were great with my dogs and two-year-old son.
Jennifer C.
Prompt, thorough and efficient! Starting with the first email I received (within 30 minutes of my email request being sent) all the way to Chris the technician taking care of inspecting and cleaning - top notch guys! You run your business like ALL business's should be - Thank you!
Lori Birchard
I just received the best service from Emberstone Chimney Solutions! Chris serviced my chimney very quickly & was super professional. He took the time to take photos, and explain exactly what was going on! I would highly recommended to use this company for any chimney repairs!! Thank you so much for your help!

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