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Why is it important to have a CSIA certified chimney sweep?

Chimney Sweep Charlotte NC Chimney Sweep Charlotte NC Chimney Sweep Charlotte NC

Troubleshooting Your Fireplace

There could be many reasons that your fireplace isn’t functioning correctly, and we want to help you solve the problem. Below is a list of potential issues and their respective solutions. Note that this list of problems/solutions is simplified, and a correct understanding of fireplaces requires an expert-level knowledge of airflow patterns.

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Chimney sweeps certified by the Chimney Safety Institute of America are held to a higher standard than those who are not. When you hire someone who is endorsed by the Chimney Safety Institute of America, you can be confident that the technician has the skill and knowledge to keep your home safe. According to CSIA, this is what sets them above the rest:

Longevity

The CSIA Certified Chimney Sweep® (CCS) credential was established in 1983.

Non-profit status

The Chimney Safety Institute of America is governed by volunteer technical experts making it a non-profit organization.

Code of ethics

The Chimney Safety Institute of America upholds a rigid code of ethics. CSIA uses this code of ethics to protect homeowners against potential fraud. Additionally, if any CSIA certified technician is found in violation of the system of ethics, then their certification may be revoked.

Focus on public safety

CSIA’s mission is to improve chimney education nationwide to eliminate chimney-related hazards such as fires, carbon monoxide intrusion, and damaged chimneys.

National recognition

The Chimney Safety Institute is the nation’s leading resource for chimney safety information.


Testimonials


I called this morning to schedule a cleaning when my stove started up so badly it wouldn't burn, expecting to see a technician next week some time, but when they found out that my wood stove was my primary source of heat, they said they'd be out in half an hour. My stove is running like new, and the two technicians made zero mess and were so friendly and polite. And to top it all off, they were great with my dogs and two-year-old son.
Jennifer C.
Prompt, thorough and efficient! Starting with the first email I received (within 30 minutes of my email request being sent) all the way to Chris the technician taking care of inspecting and cleaning - top notch guys! You run your business like ALL business's should be - Thank you!
Lori Birchard
I just received the best service from Emberstone Chimney Solutions! Chris serviced my chimney very quickly & was super professional. He took the time to take photos, and explain exactly what was going on! I would highly recommended to use this company for any chimney repairs!! Thank you so much for your help!

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